Current Customers
Existing Client Service Request
We’ve streamlined our Customer Service Request Process to ensure you get the highest quality services when you need them! This means every piece of information we ask for in this form is important information for us to serve you better.
Here is what to expect next:
Requests received during normal business hours: You will receive a response within 24 hours.
Requests received as “urgent:” A team member will respond within 24 hours by phone.
If you are ever unsure if you should keep equipment running, put it in Service Mode until you hear back from us. The only exception to this would be if it is freezing or we are expecting freezing temperatures.
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Payment Information
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Customer Resource Library
We’ve put together some tips and information to help you understand your pool, pool equipment, and how to get the most out of your backyard investment.
