Our Team
Trusted Pool Care Experts
Our Cool Pool People
We are very selective about our team members. We look for upbeat, positive individuals. Our team is able to do complete and thorough work in all kinds of weather. All our team members are background checked and uniformed. We provide our team members constant training and support. Here are the individuals that provide that training and support.
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Locally-Owned and Operated
Todd designed and sold new pools for a large high quality pool builder here in DFW. Todd looked around the industry and decided that he could build a higher quality weekly service company that approached the work from a strong customer service point of view. The name of the company came to Todd in a dream, the idea behind the name is Cool Pool People being served by Cool Pool People. He was now ready to grow a client base of Cool Pool People and develop a team of Cool Pool People to serve them. Todd started the company on August 18, 2008 and is still the owner to this day.
Meet Our Award-Winning Team
2023 Business Excellence Award
What a honor and a privilege to receive the Frisco Chamber of Commerce 2023 Business Excellence Award. Thank you to all of our Cool Pool People (clients and team)!
Todd Gustafson
Owner
Todd and his wife Jennifer, and their son Dylan live in Frisco. They have a sweet family dog named Curby. Todd grew up on a beautiful lake in Nebraska, with his love of water, starting a pool company felt very natural. Todd had a long career in technical sales where he learned to understand the customer’s needs and develop solutions to meet those needs. Todd combined his love of family, water, and customer service to build a company that treats their customers like family. On Saturdays during the football season, you will likely be able to hear him all over Frisco cheering for his Huskers! While building Cool Pool People, he has learned over the years “The Power of No” and has turned that into something he shares with others in the industry through speaking engagements and podcasts.
Chancy Green
Vice President
Most of you have met Chancy. She handles all of our sales and communicates a lot with our clients. Chancy is always looking to help everyone around her. Chancy and her family were clients of Cool Pool People before she began working here, and they still are. Chancy and her husband Jayson are from Minnesota, they have three daughters. Chancy has always been impressed with the service and culture of Cool Pool People. Todd approached her back in April of 2018 and asked if she would consider working with him. He said, “My wife says I need help. Would you consider coming to work with me, maybe just 5 hours a week or so?” From that moment on until now, Chancy has poured herself into the company and has improved and grown the company every day, bringing additional positivity, efficiency, and outstanding communication. She does work more than 5 hours a week, in fact she works more than 5 hours in an hour!
Amanda Richardson
Amanda handles setting up our preventative maintenance (filter cleaning) and does a wonderful job making sure things are done in a timely manner, which is vital for the performance of our client pools. She works remotely and lives in Waxahachie with her two kids. She loves to cook. Look for her recipes in our monthly newsletter from time to time. If you feel you may already know her, she was a long-time loved gymnastics coach at Eagle Gymnastics here in Frisco.
Ronald
Chapman
Ronald “Chap” is a strong steady! Our clients appreciate his care and consistency. In the warehouse, we value his awareness and accuracy to be sure we are prepared and equipped to serve our clients. He travels to and from the Haskell, TX area to help manage his ranch and his family’s ranch as well. He helps to keep our operations consistent and he helps our team be aware of and prepared for the weather.
Deese
Hilley
Eric
Watson
Manager
Eric’s first day of work was a cold 38 degree day and it was drizzling all day long. Tough day to start his career here, but he showed us his integrity and drive on day one that continues to this day. He now is in charge of introducing every one of our new clients to the Cool Pool People way. He gets them chemically and mechanically up to speed so we can be successful caring for that family and their pool. Eric lives in McKinney with his wife, Stephanie and their dogs.
Steve
Almond
Technician
Steve came to us after a long career in the dry cleaning industry, where he was in charge of the mechanical systems in a large plant. He has such a great attitude and our clients love him. He doesn’t procrastinate, so we are able to get to our clients extremely quickly. On the weekends you will find Steve on his boat up on Lake Texoma. If he is not on the boat you will find him singing karaoke. Steve has a son in the military.
Tizoc
Villa
Manager
Tizoc manages our Team Leads and Technicians in the field with care and support. Our clients love Tizoc! His name is pronounced “Tea Soak.” The meaning behind his Aztec name is “He who makes sacrifices.” This could not be more fitting for his personality. He works tirelessly behind the scenes. He doesn’t work for the accolades, he is driven to do what is right on behalf of the clients and the team as well. He and his wife Sharon moved here from California, they have a sweet black and white cat named Charlie.
Alex
Heinrich
Alex moved here from northern Illinois, and we are lucky to have him. He is very thorough in managing his team. Alex and his wife Miranda have two small children that keep them very busy. Alex introduced us to his brother, Anthony, who is also a valuable member of our team. He invited us to his wedding and we had the pleasure of meeting his wonderful family.
Daniel
Gonzalez
Daniel is calm, cool, and collected. He is always game to pitch in when needed. He manages and supports his team with patience. In the face of chaos, his demeanor and drive have been a welcome presence. Daniel and his girlfriend Viv love to check out the local Asian dining experiences in the area. He appreciates good food.
Luc
Hilley
Luc manages a team and always drives for clarity to help improve the experience for the technician and clients. Formally a technician at a large pool company in the area, we are so glad to have Luc on our team! Luc loves the pool industry and appreciates being a part of an environment allowing individuals to excel, coach and develop an incredible team. Luc and partner, Layla, recently started doing CrossFit in their spare time.