Cool Pool People Cool Pool People
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Careers
  • Contact Us
  • Request a FREE Quote
 
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Careers
  • Contact Us
  • Request a FREE Quote
 

Maintenance Tips

0 1131

Emergency Pool Equipment Drain Protocol

Do you feel like you have a leak in your pool? Are you adding water more often than usual? Please watch this video made by Cool Pool People to learn... Read more
1131 0 Read more
0 981

Properly Empty Skimmer Baskets to Improve Flow

Properly Empty Skimmer Baskets to Improve Flow Read more
981 0 Read more
0 1901

How to Properly Install a Polaris 280

Todd Gustafson, owner of Cool Pool People in Frisco, TX shares how he properly installs his favorite automatic pressure side pool cleaner--the Polaris 280. Read more
1901 0 Read more

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What Our Customers Say

Cool Pool People4.7
Based on 51 reviews
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Jennifer B.
1 month ago
These guys are the absolute best! Respond lightning, fast, Go above and beyond to make sure the customer is absolutely delighted! Look no further than these guys or all of your pool maintenance needs!
Response from the owner:Thank you, Jennifer! We love taking care of your pool for you and your family!
Shiryl T.
2 months ago
This company is amazing! She diagnosed my controller issue and got us up and working in no time flat! She also identified a few minor things we could fix on our own. Chancey was so nice and knowledgeable!! Definitely the place to call!!!
Response from the owner:Glad we could help! Thanks for reaching out. We appreciate your kind words.
Jennifer D.
4 months ago
This company is by far the best. We switched for a brief time to one of my husband’s client’s companies but quickly came back to Cool Pool People! Fantastic service and all around good people.
Response from the owner:We are so glad to have you back. Thanks for your kind words!
Julia V.
5 months ago
I cannot recommend The Cool Pool People enough! Their customer service is fantastic, and I love how easy it is to text them any time of day and get a quick response. Chancy was a tremendous help when my pool unexpectedly froze this past winter, and Kyel is an absolute lifesaver for kindly disposing of a dead animal in the yard so I didn't have to (without any begging! lol). They always go the extra mile. Truly a great team
Response from the owner:The winter can be scary but being observant about your pool is key—so glad we could help. Glad we could be there when you needed us the most! Thank you for your kind words.
Andy E.
5 months ago
Always responsive and honest about repairs. Simply the best!
Response from the owner:We love helping people with their pools! Thank you for trusting us. We appreciate your kind words.
Angie N.
6 months ago
Can’t say enough great things about this team! I’m a first time pool owner and we had a freeze within months of buying the house. They were not only reaching out proactively to customers - they were available by text during the worst of it!! That kind of service is almost unheard of these days! Since then they’ve continued to deliver. I don’t worry about my pool because they have eyes on it every week and this brings me a ton of comfort!
Response from the owner:Thank you, Angie! The freeze was a time when many were so worried. It’s our job to help protect your investment. We are grateful you chose us and we could help alleviate your concerns.
Heather B.
6 months ago
Basically, not even the best pool company I've ever worked with but one of the best COMPANIES I've ever used. Amazing customer service, hands down...USE THEM!
Response from the owner:Glad you found us and we could help! We hope you enjoy the pool to the fullest. 😎
Sylvia J.
7 months ago
Cool Pool People are totally Amazing! They take time to tell you exactly what is going on with your pool and how to correct it. They are thorough and pays great attention to every detail. Their customer service is top notch. If you are looking for a new pool cleaning company I highly recommend them.
Response from the owner:Thank you, Sylvia! We appreciate you taking the time to say so. We are so glad you found us.
Alison D.
7 months ago
The character of the owners and employees at this pool company is extraordinary. They provide reliable weekly service to our pool and have never had any issues like dirty pool, green pool or other issues we had with other companies. Plus, they provide tips for cold weather and also provide the support to repair pool issues due to weather events if applicable. Overall a solid company we trust, excellent communication and worth it! They send a weekly email report of the service and always provide details and photos as needed. They’re also available via text if we need anything.
Response from the owner:Thank you, Alison! It is our honor to care for your pool and we appreciate your support. We look forward to sharing your kind words with the team at our meeting on Monday morning!
Shane W.
7 months ago
Rock solid service and competitive pricing. Always willing to help.
Response from the owner:Thank you for taking the time to write a review. We are grateful you chose us. Can you believe it’s been almost five years of owning your pool already? 😎

Copyright 2026 | Cool Pool People

Hours of Operation

  • Monday through Friday 7 AM to 6 PM
  • Saturday 7 AM to 12 PM
  • Sunday Closed

(469) 535-7665