Cool Pool People Cool Pool People
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Contact Us
  • Request a FREE Quote
 
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Contact Us
  • Request a FREE Quote
 

Maintenance Tips

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Properly Empty Skimmer Baskets to Improve Flow

Properly Empty Skimmer Baskets to Improve Flow Read more
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How to Properly Install a Polaris 280

Todd Gustafson, owner of Cool Pool People in Frisco, TX shares how he properly installs his favorite automatic pressure side pool cleaner--the Polaris 280. Read more
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What Our Customers Say

Cool Pool People
Based on 33 reviews
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Kristina M.
Incredibly knowledgeable staff that is passionate about pools. They truly take the concept of “If you’re going to do something, do it right” to a new level. Could not be happier with them or more impressed. Highly recommend.
Response from the owner:We do absolutely love partnering with people to care for their pools. Thank you for the kind words. We are here for you when you are ready! 😊
J W
My wife left a review, but I wanted to leave one as well. If you're in the Frisco, Prosper, Celina area, USE THIS COMPANY. I can't begin to tell you how amazing they have been. Rain, sleet, scorching sun, you name it, they're here. Steve is their engineer. He's fixed several small electrical issues with our pool over the years, he is top notch. Chancy is absolutely amazing. I've never had this kind of service from any other vendor. Their rates are competitive and our pool looks amazing year round. The chemicals are always on point, and the equipment is inspected on a weekly basis. Six stars!
Response from the owner:Thank you for choosing us! Pool care is a partnership and we appreciate you communicating when you see something isn’t right. PS. We think you are cool and we love love love your cat Milo!!
Zach J.
We started using Cool Pool People after moving to a new (to us) home in November 2024. We couldn't be happier. They are prompt with communication, give excellent recommendations for specialty repair services, and keep the pool looking good. Very happy to have them going into a hot summer!

p.s. Chancy is the best!
Response from the owner:Zach, it is an honor caring for your pool. Thank you for trusting us! How can Chancy be the best if you are?! 😎 Stay Cool! We appreciate you.
Aqua
Chancy and the incredible team at Cool Pool People have made pool ownership a delight instead of a chore. Their quick service replies, up to date service information, and sound pool advice keep our pool sparking year round. The pool techs, office staff, repair crew, and ownership make you feel like you are their only customer. That's a big ask for a company servicing 960 weekly pool customers! In the three years as Cool Pool People customers, we are happy our research and referral asks led us to their team from day one. There is a reason they won best of Frisco in 2024. Cheers to more wins and continuing the best pool service in the metroplex!
Response from the owner:Thank you so much for the positive affirmation! We are so happy you found us. You guys are great and are always so kind to our team. So fun to see the pictures of your pool at night--so beautiful!
Shawnee J.
One of your technicians just helped me get my dead car out of the road in the rain! Great people work here!! Thank you
Response from the owner:Daragin is so happy he was in the right place at the right time. We are so glad you and the kids are safe!
Chris M.
We have had the very best of pool care with Cool Pool People. Our pool has never operated better, looked better and the attention to detail is like a white glove service. Their routine maintenance service makes you feel like a VIP. They were recommended by a neighbor, first class all the way.
Response from the owner:Thank you and thank you for trusting us. It is our honor to help you enjoy your pool. Your backyard is one of our favorites!
P D.
I had an excellent experience with this company. I submitted a request on their website after finding good reviews on Reddit. They reached out by text and included the servicemen in the chat so communication was very clear. (I actually contacted a few companies whose first response was to send me an invoice with no explanation or prior contact.) They identified a leak quickly and scheduled me for a repair the following weekend. Everything went smoothly. The repair was complete and the concrete work looks better than I expected. I don’t have any complaints. The repairmen I met were good people. Pricing was upfront and fair. I would recommend using them.
Response from the owner:We enjoyed working with you. You are very kind. We are very happy you are pleased with the experience. Thank you.
Jaimi H.
Best pool care company hands down. Courteous and professional in every aspect. Always going extra to make sure our pool is in top shape. If they see something not right they are on it immediately. Best of all is the communication skills of every person we have ever dealt with, from the owner Todd to Chancey his right hand, to Steven our pool tech to the office staff. We are so fortunate to have them!
Response from the owner:You are always so nice to our team. Thank you so much for your kind words. You definitely are Cool Pool People!
Mar O
We’ve been with Cool Pool People for several years now, and after experiencing 3 other pool maintenance companies, CPP is by far the best. The owners/staff take pride in their work and it shows. We’ve been supported through all kinds of weather conditions; snowmageddon was the most scary and CPP was on-call throughout. Most recently are the high winds causing an unusual build up of fine dirt & debris on all the flat surfaces. I’ve never seen this before so have been trying to brush the plaster through the week as well, but it just keeps building up. I expected my normal weekly service, but big kudos to my tech, Chap, for going above & beyond, spending extra, extra time sweeping and cleaning my pool this week. If you are looking for a pool maintenance company (or even already have one), I highly recommend Cool Pool People!!!
Response from the owner:Thank you! That wind was rough for our entire team. We definitely appreciate your help and understanding in between visits. We are so glad you found us--you definitely are Cool Pool People! Our team loved the Valentine treats--thank you!
ileana G.
Great service, I called them one day and they came and fixed it next day. They are cool and good people!
Response from the owner:You are cool, too! Thank you so much for reaching out to us. We are glad we could help.

Copyright 2025 | Cool Pool People

Hours of Operation

  • Monday through Friday 7 AM to 6 PM
  • Saturday 7 AM to 12 PM
  • Sunday Closed

(469) 535-7665